Privacy Policy

This Privacy Policy is effective [ Feb 20,], 2024 for all users.

Our commitment lies in upholding and safeguarding the privacy rights of each individual. This Privacy Policy delineates how we gather, utilize, disclose, and share information about end users ("you" or "your") across our website, joyjournies.com ("Website"), and all related products and services (collectively, the "Services"), whether accessed directly or through a third party.

It is crucial to understand that, except where explicitly mentioned otherwise in this document, this Privacy Policy does not apply to information gathered by third parties, such as other companies, third-party websites, or mobile applications, even if they can be accessed through links or our Services.

We collect user information when individuals: (i) browse our Website; (ii) view advertisements provided by our Advertising Service; (iii) interact with our Advertising Service; or (iv) engage with platforms, applications, websites, or other products and services offered by our business partners (e.g., app publishers, advertisers).

By using the Services, where applicable under relevant laws, you consent to our collection, use, and disclosure of information about you as outlined in this Privacy Policy. In other cases, we may collect, use, disclose, or otherwise process your information based on the appropriate legal basis. Please review this Privacy Policy before using our Services or visiting our Website. We may update this Privacy Policy periodically, and the revised version will be displayed on our Website. Please check our Privacy Policy regularly to ensure you are aware of the latest version. Where applicable under relevant laws, continued use of the Services after the effective date signifies your acknowledgment and acceptance of the revised Privacy Policy.

If you have any questions or concerns about our information practices, please contact us at OrellanoHugh@gmail.com.

1. What Information Is Collected and How Do We Collect Your Information?

We may collect, transmit, store, and otherwise process information about you in connection with your use of the Services, including any information you send to or through the Services. We use that information to provide the Services’ functionality, fulfill your requests, improve the Services’ quality, engage in research and analysis relating to the Services, personalize your experience, track usage of the Services, provide feedback to third-party businesses that are listed on the Services, display relevant advertising, market the Services, provide customer support, message you, back up our systems, allow for disaster recovery, enhance the security of the Services, and comply with legal obligations. Even when we do not retain such information, it still must be transmitted to our servers initially and stored long enough to process.

We may collect the following information from or about our users when they access our Services:

Information which users provide to us, including names, gender, birth dates, personal ID card numbers, addresses, telephone numbers, email addresses, occupations, education, work experience, and related information.

Passive information collected when users use the Services, such as a user’s browser information (user agent), browser type, IP host address, mobile device type, the Identifier for Advertising (IDFA), Google Advertising ID (GAID), whether the user viewed, clicked, or otherwise interacted with the advertisement, and other device identifiers, domain name, pages visited, and the length of your user sessions using various technologies and means, such as IP address, cookies, internet tags, and navigational data collection.

We also use cookies to collect certain information about our users. Cookies collect information on the device and network used to access the domain, and the date and time that users access the domain. This information is for internal use only, such as optimizing the performance of the Services. The information cannot identify the individual user.

Information from other third-party partners of ours, such as companies that provide services to us and our business partners.

2. How Do We Use Your Information?

We utilize the information furnished by users, which may include personal information, to deliver our Services and fulfill internal business objectives, such as enhancing our services, aiding our customers and partners in refining their offerings, compiling aggregate data for both internal and external business purposes, preventing potentially unlawful activities, supporting user accounts or addressing customer service requests, complying with any necessary governmental or legal actions, and other uses as outlined in our respective Terms and Conditions.

We may also use the information that we collect about your device to display advertisements on your device, which may include interest-based advertising customized to your interests, preferences, locations, for bidding to serve advertisements and to determine which ads are most effective, to analyze and provide our demand partners or advertisers reports on the effectiveness of advertisements and campaigns, including across different types of devices based on our determination of devices that are related to the same person, and to build custom audience segments to enable our customers and partners better target their advertisements and offers.

The legal basis for using your personal information

We will only collect, use, share, and otherwise process your personal information where we are satisfied that we have an appropriate legal basis to do this. Our processing activities and our legal basis are set out below:

Categories of personal information        Processing activities        The legal basis we rely upon

Contact information:

For example:

Names; Addresses;

Telephone numbers;

Email addresses; etc.

Other information about you which you provide to us, such as your gender, date of birth, and education.        Providing services and optimizing services:

1）Fulfill the demands of an advertisement offer.

2）Examine device data to assess the performance of advertising campaigns and confirm the authenticity of the traffic.

3）Enhance the effectiveness of ads further and eliminate malicious fraudulent traffic.

4）Analyze current business operations.

5）Improve the internal App.

We rely on our legitimate interests:

a) to track and reduce the amount of fraudulent traffic and to verify the success of advertising campaigns; and

b) To prevent and detect crime, and in each case, we have assessed and determined that our legitimate interests are not overridden by the rights and freedoms of the data subject to whom such personal data relates

Device information:

IDFA/GAID/AID; Device type; User agent; Operating system;

Operating system version;

IP address; MSISDN;

Device ID; IMSI; and browser information.

We may also use your personal information where necessary to comply with a relevant legal or regulatory obligation that we have.

3. How Do We Share Your Information?

We may disclose your personal information to our business partners, which encompass publishers, supply partners, demand partners, advertisers, marketing partners, data tracking companies, service providers (this may include IT and related services, fraud detection, information, and services, payment processors, customer service providers, and vendors who support the delivery of our Services), as well as to our subsidiaries and affiliates, in order to enhance the provision of our Services.

In particular, we will share your personal information with: our advertisers, to identify and verify the validity of advertising promotion placed, and to verify the success of advertising campaigns; third-party attributions, such as Appsflyer or Adjust, for monitoring and fraud detection purposes; and government and/or regulatory authorities, to comply with our legal and regulatory obligations. Except as otherwise described in our Privacy Policy, we will not disclose personal information to any third party unless we believe that disclosure is necessary: (1) to comply with applicable law or to respond to a subpoena, court order, search warrant, or other legal process received by us, whether or not a response is required by applicable law; (2) to protect or enforce our rights or the rights of a third party; (3) to protect the safety of members of the public and users of the Services; or (4) to respond to an emergency.

4. How Do We Protect Your Information?

We take commercially reasonable measures to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. For example, we use SSL encryption to protect your credit card information as it is transmitted over the internet. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
5. What Are Your Privacy Choices and How Can You Access and Update Your Information?

You possess the right to access, rectify, update, or erase any personal information we possess about you. To exercise these rights, you can reach out to us using the contact information provided in the "Contact Us" section below. However, please be aware that we might need to retain some information for record-keeping, completing transactions, or when required by law. Additionally, you may have the right to object to our processing of your personal information, request that we restrict such processing, or withdraw your consent to it. Please note that if you exercise these rights, we may be unable to provide our services to you or fulfill any other purposes for which we collected the information.

6. Changes to Our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our Website or by other means prior to the effective date of the changes. By continuing to access or use the Services after those changes become effective, you acknowledge the revised Privacy Policy.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at OrellanoHugh@gmail.com